It's easy! Click the "Custom Design" button in our app menu. This will open a form where you can upload your image and choose your preferences. Our team will review it and contact you via WhatsApp for approval before printing.

Yes, custom designs may have a small additional fee depending on the complexity and size of the print. We will confirm the final price with you on WhatsApp before processing the order.

We primarily use premium DTF (Direct to Film) technology. This ensures vibrant, high-definition colors that don't crack easily and last for 50+ washes.

Yes! We offer high-quality Embroidery on select premium products like Hoodies and Sweatshirts for a textured, classic look.

Not at all. Our prints are tested for durability. To maximize lifespan, we recommend washing in cold water and not ironing directly on the print.

1. Browse our products and select your preferred size (check our Size Guide).
2. Click ‘Add to Cart’.
3. Go to the Cart icon (top right) and click ‘Proceed to Checkout’.
4. Log in or continue as a 'New User'.
5. Confirm your address, choose a payment method, and click ‘Complete Order’.

You will receive an instant confirmation via Email & SMS/WhatsApp with your Order ID. You will receive another notification once your order is shipped.

No. Once an order is confirmed, we cannot modify it. You will need to place a fresh order for any additional items.

You will receive updates via Email, SMS, and WhatsApp. If there is an unusual delay, we will proactively notify you with revised timelines. For urgent queries, email us at elkoraindia@gmail.com.

Currently, we do not offer expedited shipping. If we launch this service in the future for your pincode, we will let you know.

We cannot change the address once the order is processed. However, you can cancel the order within 6 hours of placement and place a new one with the correct address.

You can exchange the product for the correct size! Please note that a flat fee of ₹100 is chargeable for size exchanges. Email us at elkoraindia@gmail.com to proceed.

Since all our products are printed on-demand specifically for you, we do not accept returns or refunds if you simply dislike the product. We only offer exchanges for defects or damages.

No. Shipping and COD charges are non-refundable as they are paid to the courier partners.

(Only applicable for approved defect cases)
If it has been 48-72 hours since the pickup and you haven't received your refund/store credit, please email us immediately.

If COD is missing, it means the service is unavailable for your specific pincode. You can pay via UPI, Card, or Net Banking, or try an alternate delivery address.

Check your internet connection and verify your billing details. If your account was debited, the amount is usually rolled back by your bank within 10 business days.

Yes, registration subscribes you to our updates. You can unsubscribe at any time using the link at the bottom of any email.